Program

Customer Support AI Leaders Pathway | Education Series (Launching 2026) Copy

We teach your Customer department leaders and employees how to use AI within their roles.
What’s Included:
  • Basics: Clear lessons on AI fundamentals, prompting, and core concepts every operations leader needs.
  • Applied AI Operations Workflows: Real examples covering process automation, reporting, SOP enhancement, quality checks and resource planning - tailored to your organisation.
  • Module Quizzes: Short assessments to reinforce understanding and track progress.
  • Practical Assignments: Hands-on exercises that generate real outputs such as improved SOPs, automated workflows, and rewritten process documentation.
  • Portfolio Ready: Leave with optimised workflows, prompts, templates, and examples specific to your company’s customer support processes.
    • Buy Early Access $99/mo Lifetime Discount
    Watch Trailer

    Launching in 2026, the Customer Support AI Leaders Pathway equips teams with a complete foundation in modern AI—from prompting and model fundamentals to applied customer support workflows tailored to your organisation. Through quizzes, hands-on assignments, and real examples tied to your existing processes, participants build a portfolio they can apply immediately to cases, reporting, automation, and daily operational tasks. As AI becomes central to how companies run, upskilling your operations leaders and employees is essential for a smooth, efficient, and low-disruption transformation.

    Format
    Entirely online, with self-paced modules, quizzes and assignments.
    Schools Coaching Webflow template
    Schedule
    On-demand—start anytime, complete on your own schedule.
    Schools Coaching Webflow template
    Price
    Part of the $99/month early-access platform. Program launches in 2026.
    AI Education Series

    Program Modules (Launching 2026)

    The AI Education Series gives teams a complete foundation in modern AI—from prompting and model fundamentals to applied workflows tailored to your department and organisation. Through quizzes, hands-on assignments, and company-specific examples, participants build a portfolio they can immediately apply to their day-to-day work.
    Watch Program Sample
    Module 1 — AI Basics & Core Concepts

    Learn the essentials: how models work, prompting principles, limitations, and the fundamentals every leader or employee must understand.

    Module 2 — Understanding Your Workflows

    Identify where AI fits in your current role, tasks, and processes. Mapping your “before state” so you can redesign it with clarity.

    Module 3 — Applied AI Workflow Examples

    Walk through real, practical workflow examples tailored to your company’s tone, processes, and common use cases.

    Module 4 — Build Your Own AI Workflows

    Hands-on assignments where you redesign tasks and create new AI-enabled workflows directly relevant to your role.

    Module 5 — Prompt Systems & Templates

    Create reusable prompts, structured templates, and instructions that deliver consistent, high-quality results.

    Module 6 — Company-Specific Case Studies

    Translate course concepts into real outcomes by applying them directly to your organisation’s workflows, processes, and day-to-day responsibilities.

    Module 7 — Workflow Redesign & Improvement

    Transform existing tasks into clearer, more efficient AI workflows.

    Module 8 — Responsible & Safe AI Usage

    Understand privacy, safety, compliance, and how to use AI responsibly within your organisation.

    Module 9 — Measuring ROI

    Learn how to quantify time savings, quality lift, and ROI from your redesigned workflows.

    Module 10 — Your AI Portfolio

    Compile your redesigned workflows, prompts, assignments, and examples into a polished portfolio tailored to your organisation.

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    We teach your Customer department leaders and employees how to use AI within their roles.
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    Why Choose CONDUCTING AI

    Built to Future-Proof Your Career

    Practical, Real-World AI Skills
    You learn AI fundamentals, prompting, and workflow design through examples that mirror the work you actually do—so every lesson translates directly into your role.
    Tailored to Your Department
    All workflows, assignments, and case studies are built for your specific function (Sales, Marketing, Operations, etc.), ensuring everything you learn is relevant to your day-to-day responsibilities.
    Build a Job-Ready Portfolio
    You leave with documented prompts, workflows, and applied assignments tailored to your company—giving you a portfolio that proves your AI capability and accelerates your career.
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    Ready to Get Started?

    Upskill with department-specific AI training and build the workflows, prompts, and capabilities that make you AI-ready.
    Buy Early Access $99/mo LifetimeContact Us
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